Ask for help on the support

If you need help or support of any kind, please use the Help button on the left-menu:

You can search the Help Center or ask a question, by clicking on "Ask":

To avoid back and forth emails and decrease the response time, kindly provide use with the following:

• Brief description of what you are trying to achieve
• The Workflow URL: it should look like https://app.captaindata.co/workflows/xxxxx
• The Job URL (most useful) that looks like  https://app.captaindata.co/workflows/xxxxx/job/yyyy
  ⚠️  Please do not just copy-paste the Job UID, but provide the full URL
• If the workflow uses a Google Sheets Spreadsheet, make sure we can access it by inviting us or by making it public
• You can also attach a screenshot of the issue

ℹ️ Try to be as precise as you can, thank you!