Ask for help on the support
If you need help or support of any kind, please use the Help button on the left-menu:
You can search the Help Center or ask a question, by clicking on "Ask":
To avoid back and forth emails and decrease the response time, kindly provide use with the following:
- Brief description of what you are trying to achieve
- The Workflow URL: it should look like https://app.captaindata.co/workflows/xxxxx
- The Job URL (most useful) that looks like https://app.captaindata.co/workflows/xxxxx/job/yyyy
⚠️ Please do not just copy-paste the Job UID, but provide the full URL - If the workflow uses a Google Sheets Spreadsheet, make sure we can access it by inviting us or by making it public
- You can also attach a screenshot of the issue
ℹ️ Try to be as precise as you can, thank you!